At W&H, we strive to deliver exceptional quality and craftsmanship with every pair of shoes. To ensure the utmost attention to detail, our manufacturing process begins after the order is received. Here's what you can expect regarding the shipping and delivery of your order:
Once your order is received, it takes between 24 to 48 hours for us to transfer it to our production line. During this time, we verify the details and prepare your order for the handcrafting process. We appreciate your patience during this initial stage.
Our dedicated artisans take pride in meticulously handcrafting each pair of shoes. The manufacturing process typically takes approximately 1 weeks. We believe that quality craftsmanship cannot be rushed, and we strive to deliver excellence with every order.
Distribution Center and Shipping:
Once the handcrafting process is completed, your shoes are transferred to our Distribution Center located in Miami, Florida. From there, we ship domestically within the United States and to Canada via UPS, a trusted shipping carrier known for its reliability and efficiency. Please note that delivery times may vary depending on the destination.
We want to make your experience smooth and comfortable, we offer free shipping for all our orders
After the manufacturing process is complete, please allow an additional 1 week for processing and preparation at our Distribution Center before your order is shipped. This ensures that your shoes are carefully packaged and ready for a safe journey to your doorstep.
Estimated Delivery Time:
The estimated delivery time will depend on your location and the shipping method chosen at checkout. You can calculate the estimated delivery time for domestic shipments within the United States by visiting the UPS website. For deliveries to Canada, please use the UPS Canada website. We recommend logging in and providing the necessary shipment details to receive the most accurate rate and delivery time information.
We understand that waiting for your handcrafted shoes can be exciting yet requires patience. Rest assured that we are dedicated to delivering exceptional quality and ensuring your complete satisfaction. Should you have any further questions or need assistance with your order, please don't hesitate to contact our customer support team.
Thank you for choosing Winston & Harry. We appreciate your trust in our craftsmanship and look forward to delivering a pair of shoes that exceeds your expectations.